Help Page

This FSP Customer Site Currently hosts:

  1. Client registration: Submitting the information needed to register as a ArcelorMittal South Africa Vanderbijlpark Works Client;

  2. Order Closing dates: The order intake closing dates are displayed;

  3. Marketing contact information: The contact details, per product group, of the different Departmental Managers and Account Managers are displayed;

  4. Account Statements: Displaying the customer’s account statement for a specific month;

  5. Invoice publishing: Displaying the invoices for goods delivered to the customer;

  6. Test Certificate: Displaying the test certificates for dispatched material.

  7. Despatch information: A dispatch advice (DA) is printed at the weighbridge to initiate the invoicing system. This DA is signed by the end customer and serves as the legal binding proof of delivery (POD) document. These two documents are available on the Web system;

  8. Product catalogue: FSP Data sheets, Packing specifications & general Price Lists;

  9. Tender system: FSP secondary and secondary free stock material tender system;

  10. Confirmation of an order: The printed ‘CFP’ is generated after an order has been successfully accepted by the Order Acceptance system

Help and Support Road Map:

  1. Technical requirements:
    Because of the sensitive nature of these documents, you will need a browser that supports 128-bit SSL if you want to access the online information. Internet Explorer 4.0 or later are capable of supporting 128-bit SSL.

  2. Sale Support:
    Should you require Sales Related Support, then you need to contact the Support Team

  3. Existing Client Support:
    Should you have an account with ArcelorMittal South Africa Vanderbijlpark Works then contact Existing Client Support

  4. New or Non ArcelorMittal South Africa Vanderbijlpark Works account Client Support:
    Should you not have an account with ArcelorMittal South Africa Vanderbijlpark Works, but want access to this site then contact New Client Support

  5. Forgot Password:
    Should you not remember your password then click on the link Forgot Password